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Managed Technology Procurement
Reduce costs and lost productivity with the IMC Technology Procurement product.
NetActive
If your organisation relies on a network, you’ll know that proactive network monitoring is a necessity. NetActive takes responsibility for:
- 24 x 7 Proactive Monitoring and Maintenance of LAN and WAN devices including Routers, Switches and Firewalls
- Provision of Web Based Utilisation Statistics in a real time customisable and secure format
- Fault Detection
- Start to Finish Fault Management
- Production of Monthly Reports detailing outages, usage trends and recommendations
ServActive
Proactive server Monitoring and alerting supported by IMCs’ Experienced systems engineers
- 24 x 7 Proactive Monitoring and Maintenance of Servers
- Provision of Web Based Utilisation and General Server health metrics in a real time customisable and secure format
- Fault Detection
- Start to Finish Fault Management
- Production of Monthly Reports detailing outages, usage trends and recommendations
VoiceActive
- 24 x 7 Monitoring and Management of Cisco IP Communications Solutions
- Provision of Web Based Utilisation and General Server health metrics in a real time customisable and secure format
- Ongoing adds, moves, and changes including associated provisioning services
- Fault Detection
- Start to Finish Fault Management
- Production of Monthly Reports detailing outages, usage trends and recommendations
Help Desk - 1300 555 IMC
A point of contact when IMC Communication Clients need help with IT products and services. 9.00am - 5.00pm Monday - Friday.
Disaster Recovery
Is your organisation prepared against the risk of a business-threatening systems disaster?
IMC Systems Engineering’s state-of-the-art disaster recovery centre provides:
· 24x7 secure access - gain secure access to the centre at any time.
· Appropriate hardware - including Compaq servers and workstations, tape drives, network
infrastructure, PABX, Internet and remote access connections.
· Secure storage - a safe location to store copies of all software, licensing details,
passwords, etc., that would be required during a disaster situation rebuild.
· Non-disaster test restore sessions - customers are permitted to visit the centre as required
to test their restore procedures on the exact hardware they would use during the
genuine event.
· Access to IMC Engineers - disaster recovery customers obtain priority access to skilled
IMC Communications Systems Engineers for both genuine disaster situations, and test
restore sessions.
The disaster recovery centre allows our clients to become comprehensively prepared. In the
event of an actual disaster, you can use the centre to rebuild your key business systems
as quickly as possible, and give appropriate user access to these systems, to keep your
business trading until the situation is resolved.
Hosting
Server hosting represents one of the areas of highest growth in the outsourcing of
IT services.
For reasons such as security, availability and performance, many clients choose to
outsource the hosting of Websites and, to a lesser extent, selected applications such
as email and calendering.
Leveraging the resources of the IMC Communications Technology Centre in Homebush,
IMC Systems Engineering offers a secure, highly available server hosting service for
customers who wish to house Web or application servers outside their
corporate headquarters.
You may choose to provide your own hardware and simply have us house your server, or
you may wish to have your site or application delivered from one of our highly reliable
Compaq servers.
Whatever your requirements, IMC Systems Engineering is able to offer excellent levels of
performance, security, availability, reporting and technical expertise at a fraction of
the cost required to deploy an in-house corporate solution.
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