Technology Procurement

IMC simplifies the process of obtaining IT products and services by taking on the responsibility of IT procurement.

Our ongoing strategic partnerships with the world’s leading vendors allow us to deliver best-of-class product and superior service. We pass on the benefits of our supply chain model, with lower overall costs related to acquisition, improved service, reduced complexity and risk.

IMC Technology Procurement includes:

  • Hardware / software supply
  • Hardware / software asset and maintenance management
  • Purchase history reporting by:  holding group, business unit, time period, vendor, product category
  • Pre-sales tech support
  • Online ordering
  • Establishment of internal purchasing processes / disciplines
  • Monthly reviews – budget tracking, order status
  • Product returns management
  • Vendor repair and warranty call logging service

We also offer a full range of helpdesk and account management services:

  • Maintenance and Warranty Administration
  • Categorised Purchase History Reporting
  • Asset Control – Serial Number Database
  • Software Licensing Management
  • Vendor Technology Updates and Reviews
  • Equipment Finance Options
  • Product Delivery Coordination and Tracking

Vendor Partnerships

Emerging software drives the need for more powerful hardware and systems. We make it our business to represent the best technologies and only partner with the leading hardware and software vendors to ensure our solutions are always best-of-breed.