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IMC simplifies the process of obtaining IT products and services for our customers. We relieve our clients of the responsibilities of IT procurement and allow them to focus on their core business.
Our ongoing strategic partnerships with vendors allow us to deliver best-of-class product and superior service. Our clients benefit from our transparent supply chain model as we lower the overall cost of acquisition; improve service; reduce complexity and risk; and add value to their enterprise.
IMC Technology Procurement includes:
- Hardware / software supply
- Hardware / software asset and maintenance management
- Purchase history reporting by: holding group, business unit, time period, vendor, product category
- Pre-sales tech support
- Online ordering
- Establishment of internal purchasing processes / disciplines
- Monthly reviews – budget tracking, order status
- Product returns management
- Vendor repair and warranty call logging service
We also offer a full range of help desk and account management services:
- Maintenance and Warranty Administration
- Categorised Purchase History Reporting
- Asset Control - Serial Number Database
- Software Licensing Management
- Vendor Technology Updates and Reviews
- Equipment Finance Options
- Product Delivery Coordination and Tracking
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